shipping policy
This page shows our policy as well as turnaround time when we handle your orders
Currently, we only provide shipping to Malaysia. However, we are working hard to ship our products internationally. Stay updated!
Postage Fees & Charges
NATPURITY charges only RM10 per purchase for a single consignee for Peninsular Malaysia and RM15 for East Malaysia (Sabah and Sarawak).
Free Delivery
West Malaysia – Purchase more than 2 items in a single order.
East Malaysia – Purchase more than 2 items in a single order.
Your parcels are delivered using Poslaju.
Currently we only available to ship to Peninsular Malaysia, Sabah and Sarawak.
All addresses are unable to make any adjustment once already in processing. (unless special case)
Delivery Time
We try our best to prepare your orders and send them out by the next day but orders can only be shipped during working days and hours. We hope our beloved customers might note that NATPURITY HEALTH does not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please rest assured we’re on your side and will help in any way we can.
Office Hours are from Monday to Friday, excluding Public Holidays.
For more details or inquiries on shipping issues,
Please contact us at: +6017-603 8720 or [email protected]